Need to make a claim?
Although our offices are temporarily closed to the public, we continue working hard to ensure we deliver the best possible service to our policyholders during this Covid-19 crisis.
Should you need to report a claim you have the following options:
1. Contact your agent / broker by email or telephone
2. Contact the Ibex Claims department direct via email to: firstname.lastname@example.org
3. Or call us on 🇪🇸 +34 914 148 270 or 🇬🇮 +350 200 60703 or 🇵🇹 +351 800 860 710
4. To send copies of documentation only via WhatsApp to +34 639 06 04 16
For policyholders who already have a claim registered, communication should continue to be directed to the claims handler allocated to you.